> ## Documentation Index
> Fetch the complete documentation index at: https://docs.braintrust.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Trial quota limits and monthly reset cycle

> [!NOTE]
>
> **Applies to:**
>
> * Plan - Any
> * Deployment - Braintrust-hosted
> *
> * Use case - Trial accounts that have exceeded monthly usage quotas

## Summary

**Issue:** After exceeding trial account quota limits, deleting logs and data does not reset the quota or allow continued usage within the same billing period.

**Cause:** Braintrust quotas are usage-based (tracking cumulative monthly API calls and data processed) rather than storage-based, so deleting data does not reduce quota consumption.

**Resolution:** Wait until the monthly quota resets at the start of the next billing cycle, or upgrade to a paid plan to continue usage immediately.

## Resolution Steps

### If you need immediate access

#### Step 1: Upgrade your plan

Navigate to your organization settings and select a paid plan that matches your usage requirements.

#### Step 2: Verify quota increase

After upgrading, your new quota limits take effect immediately and you can resume logging data.

### If you can wait to validate reduced usage

#### Step 1: Wait for monthly quota reset

Quota automatically resets on the first day of each billing month.

#### Step 2: Test with optimized code

Once quota resets, monitor your usage in the organization settings to confirm your code changes reduced data volume sufficiently.

#### Step 3: Upgrade after validation

After confirming reduced usage patterns, upgrade to a plan that accommodates your validated usage levels.

## Understanding Usage-Based Quotas

#### How quotas work

Braintrust tracks cumulative usage (API calls, spans logged, data processed) per billing period, not current storage size.

#### Why deleting data doesn't help

Once data is logged and processed, it counts toward your monthly quota regardless of whether you delete it later.

#### Quota reset timing

Quotas reset automatically on the first day of each calendar month aligned with your billing cycle.


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