> ## Documentation Index
> Fetch the complete documentation index at: https://docs.braintrust.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure an AI provider for Loop

> Resolve Add provider and No org-level provider in the Loop model picker by configuring a compatible organization- or project-level AI provider.

> [!NOTE]
>
> **Applies to:**
>
> * Plan - Any
> * Deployment - Any
> *
> * Use case - The Loop model picker shows Add provider or No org-level provider, Braintrust is not available as a provider, or the Loop default provider is unavailable

## Summary

The Loop model picker shows **Add provider** or **No org-level provider** when it cannot find a provider for the selected model. If **Braintrust** is unavailable, check built-in-model access and remaining model credits. If new threads don't start on the provider you expect, check your organization's default provider for Loop.

## Check the cause

* **Add provider or No org-level provider.** No configured provider serves the selected model. Your provider must serve a [supported Loop model](https://docs.braintrust.dev/loop.md#choose-a-provider-and-model) and be configured for your organization or the thread's project. See [Models and providers](https://docs.braintrust.dev/loop/manage.md#models-and-providers).
* **Braintrust is missing.** Built-in models are turned off or your organization doesn't meet the requirements. See [Manage built-in models](https://docs.braintrust.dev/admin/ai-providers.md#manage-built-in-models).
* **Braintrust stops working.** Your [model credits](https://docs.braintrust.dev/plans-and-limits.md#model-credits) ran out. Choose a configured provider to keep working.
* **"The default provider was deleted or is inaccessible" or "This provider has no compatible Loop models".** The **Loop default provider** setting can't be used. Select another provider or fix the provider's configuration. See [Set a default provider for Loop](https://docs.braintrust.dev/admin/organizations.md#set-a-default-provider-for-loop).
* **"No default provider has been set." or "Your default provider is unavailable."** These appear when you can't turn on **Auto** in Loop chat. Set an available default provider, or ask an organization owner to set one. See [Choose a provider and model](https://docs.braintrust.dev/loop.md#choose-a-provider-and-model).
* **Default provider unavailable** on an automation. The automation has **Auto** on and paused because the default can't serve it. See [Pause an automation](https://docs.braintrust.dev/loop/automations.md#pause-an-automation).

## Confirm it worked

Reload Loop and check that the **Provider** setting offers a provider for your selected model. Run a short prompt to confirm that the provider can serve it.


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